Privacy Policy

Last Updated: December 11, 2024

1. Introduction

CarouselSales ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carousellsales.sbs and use our services.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through our payment processors)
• Account credentials (username and password)
• Purchase history and preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional emails about new products and special offers (with your consent)
• Improve our website and customer service
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your user experience
• Analyze website traffic and trends

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your data

To exercise these rights, please contact us at support@carousellsales.sbs.

8. Email Communications

We send two types of emails:

• Transactional Emails: Order confirmations, shipping notifications, and account-related messages (you cannot opt-out of these)
• Marketing Emails: Promotional offers and newsletters (you can opt-out at any time by clicking the unsubscribe link)

All our emails include clear identification and unsubscribe options. We comply with all anti-spam regulations including CAN-SPAM Act.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@carousellsales.sbs
Phone: +1 (555) 789-0123
Address: 1234 Commerce Street, Suite 500, Austin, TX 78701, United States

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